Privacy Policy

East Coast Metal Distributors collects some Personal Data from its users.

Data Controller and Owner

East Coast Metal Distributors - 1313 S. Briggs Ave. Durham, NC, 27703 (USA), email us.

Types of Data Collected

Among the types of Personal Data that East Coast Metal Distributors collects, by itself or through third parties, there are: First Name, Last Name, Phone Number, Address, Email, Password, Company Name, Country, State, ZIP/Postal code, City, Cookie, Usage data and Geographic position.

Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection. The Personal Data may be freely provided by the User or collected automatically when using

Any use of Cookies - or of other tracking tools - by East Coast Metal Distributors or by the owners of third-party services used by East Coast Metal Distributors, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User. Failure to provide certain Personal Data may make it impossible for East Coast Metal Distributors to provide its services.

The User assumes responsibility for the Personal Data of third parties published or shared through East Coast Metal Distributors and declares to have the right to communicate or broadcast them, thus relieving the Data Controller of all responsibility.

Mode and Place of Processing the Data

Methods of Processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner.


The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located.

Retention Time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

The Use of the Collected Data

The Data concerning the User is collected to allow the Application to provide its services, as well as for the following purposes: Registration and Authentication, Analytics, Remarketing and Behavioral Targeting, Managing email addresses and sending messages, Infrastructure monitoring, Hosting, Contacting the User, Location-based interactions and handling Payments. The Personal Data used for each purpose is outlined in the specific sections of this document.

Detailed Information on the Processing of Personal Data

Personal Data is collected for the following purposes and using the following services:


The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics (Google)

Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google utilizes the Data collected to track and examine the use of, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookie and Usage Data

Place of processing: USA - Privacy Policy - Opt Out

User ID Extension for Google Analytics (Google)

Google Analytics on makes use of a feature called User ID. This setup allows for a more accurate tracking of Users by associating that User with the same ID over various sessions and devices. It is set up in a way that doesn't allow Google to personally identify an individual or permanently identify a particular device.

The User ID extension might make it possible to connect Data from Google Analytics with other Data about the User collected by East Coast Metal Distributors.

The opt-out link below will only opt you out for the device you are on, but not from tracking performed independently by the Owner. Contact the Owner via the contact information provided in this privacy policy to object to the aforementioned tracking as well.

Personal Data collected: Cookie.

Place of processing: USA - Privacy Policy - Opt Out

Contacting the User

Mailing List or Newsletter (East Coast Metal Distributors)

By providing an email address to East Coast Metal Distributors, which may include, but is not limited to, when creating an East Coast Metal Distributors customer account to purchase products, when creating an account on, or when communicating electronically with East Coast Metal Distributors, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning East Coast Metal Distributors. Each email Newsletter sent will contain a link to remove your email address (opt-out) from the mailing list.

Personal Data collected: Email, First Name, Last Name, Company Name, City, State.

Transactional and Direct Response Emails

East Coast Metal Distributors values your right to privacy. East Coast Metal Distributors does not sell or share your contact information with unrelated third parties. The emails East Coast Metal Distributors send may be related to a variety of issues, including: A Direct Response to an inquiry, Communication concerning an order (receipt, shipping confirmation, etc.), or Promotional emails you have indicated you wish to receive. And from time to time, we may notify you of special offers based on your purchasing history. You may unsubscribe from Promotional emails at any time by following the simple instructions contained in these emails. Transactional emails generated as part of the registration or purchasing process on are excluded from the opt-out policies as these emails assist with authentication and security of being a User of

Handling Payments

Payment processing services enable East Coast Metal Distributors to process payments by credit card, bank transfer or other means. To ensure greater security, East Coast Metal Distributors shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.

Authorize.Net (Authorize.Net)

Authorize.Net is a payment processing service provided by Authorize.Net.

Personal Data collected: Various types of Data.

Place of processing: USA - Privacy Policy


These services have the purpose of hosting data and files that enable to run and be distributed. Some of these services work through servers geographically distributed, making it difficult to determine the actual location where the Personal Data are stored.

Amazon Web Services (Amazon)

Amazon Web Services is a hosting service provided by Inc.

Personal Data collected: Various types of Data.

Amazon's Privacy Policy

Infrastructure Monitoring

These services allow East Coast Metal Distributors to monitor the use and behavior of components so its performance, operation, maintenance and troubleshooting can be improved. Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of

New Relic (New Relic)

New Relic is a monitoring service provided by New Relic Inc.

The way New Relic is integrated means that it filters all traffic of, i.e., communication between the Application and the User's browser or device, while also allowing analytical data on to be collected.

Personal Data collected: Various types of Data.

Place of processing: USA - Privacy Policy

Location-Based Interactions

Geolocation ( may collect, use, and share User location Data in order to provide location-based services.

Most browsers and devices provide tools to opt out from this feature by default. If explicit authorization has been provided, the User's location data may be recorded by East Coast Metal Distributors for the purpose of delivering services to the User.

Personal Data collected: Geographic position.

Managing Email Addresses and Sending Messages

These services make it possible to manage a database of email contacts to communicate with the User via email.

The services are used to collect data concerning the date and time when the mail is viewed by the User, as well as when the User interacts with incoming mail, such as by clicking on links included in the email.

Sendgrid (Sendgrid)

Sendgrid is an email address management and message sending service provided by Sendgrid Inc.

Personal Data collected: Email.

Place of processing: USA - Privacy Policy

Mailchimp (Mailchimp)

Mailchimp is an email address management and message sending service provided by The Rocket Science Group LLC d/b/a Mailchimp.

Personal Data collected: Email, First Name, Last Name, Company Name, City, State.

Place of processing: USA - Privacy Policy

Registration and Authentication

By registering or authenticating, Users allow East Coast Metal Distributors to identify them and give them access to dedicated services.

Depending on what is described below, third parties may provide registration and authentication services.

In this case, East Coast Metal Distributors will be able to access some Data, stored by these third-party services, for registration or identification purposes.

Direct Registration (East Coast Metal Distributors)

The User registers by filling out the registration form and providing the Personal Data directly to East Coast Metal Distributors.

Personal Data collected: Address, City, Company Name, Country, Email, First Name, Last Name, Password, Phone Number, State and ZIP/Postal code.

Remarketing and Behaviorial Targeting

These services allow East Coast Metal Distributors and its partners to inform, optimize and serve advertising based on past use of by the User.

This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.

Remarketing through Google Analytics for Display Advertising (Google)

Google Analytics for Display Advertising is a Remarketing and Behavioral Targeting service provided by Google Inc. that connects the tracking activity performed by Google Analytics and its Cookies with the AdWords advertising network and the DoubleClick Cookie.

Personal Data collected: Cookie and Usage Data.

Place of processing: USA - Privacy Policy - Opt Out

Further Information about Personal Data

ERP Business Account

Users that already have an East Coast Metal Distributors account can use it to shop online. The Data requested for the registration for an already existing account may differ from the Data that are requested for the direct registration on

East Coast Metal Distributors

East Coast Metal Distributors may use for the delivery of invoices powered by Billtrust,

Selling Goods and Services Online

The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.

The Personal Data collected to complete the payment may concern the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by East Coast Metal Distributors depends on the payment system used.

Additional Information about User's Personal Data

In addition to the information contained in this privacy policy, East Coast Metal Distributors may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

System Logs and Maintenance

For operation and maintenance purposes, East Coast Metal Distributors and any third-party services may collect files that record interaction with (System Logs) or use for this purpose other Personal Data (such as IP Address).

Information not Contained in this Policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

The Rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.

East Coast Metal Distributors does not support "Do Not Track" requests. To determine whether any of the third-party services it uses honor the "Do Not Track" requests, please read their privacy policies.

Changes to this Privacy Policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using and can request that the Data Controller erase the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

Definitions and Legal References

Personal Data (or Data)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data

Information collected automatically from East Coast Metal Distributors (or third party services employed in East Coast Metal Distributors), which can include: the IP addresses or domain names of the computers utilized by the Users who use, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.


The individual using, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refer.

Data Subject

The legal or natural person to whom the Personal Data refers to

Data Processor (or Data Supervisor)

The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller (or Owner)

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of The Data Controller, unless otherwise specified, is the Owner of East Coast Metal Distributors.

The hardware or software tool by which the Personal Data of the User is collected.


Small piece of data stored in the User's device.

Legal Information

This privacy policy relates solely to East Coast Metal Distributors.

Latest update: July 18, 2019