Using Our Website

Welcome to the NEW East Coast Metal Distributors website! 

We have updated your experience and added helpful tools to make your job easier. Check out what's changed below:

Customer Portal

Formally your account dashboard, when you sign in to your online account you will be directed to your customer portal. This is where you can now manage your East Coast Metal Distributors account. View and manage account information, order templates, user roles, invoices, view account balance, and more!

Cleaner Look

Learn how to easily find important product documentation and specifications on our website. Find spec sheets, warranty info, installation instructions, parts list and more. 

Easier to Navigate

A streamlined toolbar will help you find product easily from the jobsite or office. Improved categories and filters help you and your team find the product you need when and where you need it.

Updated Tools

We’ve improved your shopping experience while keeping the same familiar tools that help in your day to day. Parts lookup and AHRI matchups are just a few features that have been added and updated. 

Have questions about how some of our website features work? Check out our step by step tutorials and videos in the links below: 

Creating Order Templates

Learn how to build order templates for quick and easy ordering. Order templates allow you to save list of product that you tend to reorder. 

Finding Product Documentation

Learn how to easily find important product documentation and specifications on our website. Find spec sheets, warranty info, installation instructions, parts list and more. 

Downloading Your Pricebooks

When logged in to our website with your online account, you can view your unique pricing and download pricebooks. Learn how to download your unique pricebooks.

Finding Products

Easily find HVAC products on our website and narrow down your search through categories, brand search, and filters. 

Finding AHRI Matchups

Learn how to easily find and purchase AHRI Matched Systems. 

Parts List

Find parts for replacements and repairs easily in our new parts lookup tool. 

Roles and Permissions

Add users and manage their roles and permissions all from your customer portal. 

East Coast Metal Distributors strives to provide the digital tools to help power your business and make you a more successful HVAC contractor.

See how one of our valued customers is using our website and mobile app in his day to day.

Want to create an online account or not sure if you already have one?

Contact your local branch or salesperson and we can get you set up so that you can start using our many online tools provided for free to all East Coast Metal Distributor's customers.