Using Our Website

East Coast Metal Distributors strives to provide the digital tools to help power your business and make you a more successful HVAC contractor.

See how one of our valued customers is using our website and mobile app in his day to day.

Have questions about how some of our website features work? Check out our step by step tutorials and videos in the links below: 

Creating Order Templates

Learn how to build order templates for quick and easy ordering. Order templates allow you to save list of product that you tend to reorder. 

Finding AHRI Matchups

Learn how to easily find and purchase AHRI Matched Systems. 

Downloading Your Pricebooks

When logged in to our website with your online account, you can view your unique pricing and download pricebooks. Learn how to download your unique pricebooks.

Order History

View all of your invoiced orders in the Order History section of your Customer Portal  regardless of how the order was placed (i.e., website, in our branch, over the phone).

Finding Products

Easily find HVAC products on our website and narrow down your search through categories, brand search, and filters. 

Parts List

Find parts for replacements and repairs easily in our new parts lookup tool. 

Roles and Permissions

Add users and manage their roles and permissions all from your customer portal. 

Finding Product Documentation

Learn how to easily find important product documentation and specifications on our website. Find spec sheets, warranty info, installation instructions, parts list and more. 

Want to create an online account or not sure if you already have one?

Contact your local branch or salesperson and we can get you set up so that you can start using our many online tools provided for free to all East Coast Metal Distributor's customers.